Privacy Policy

Information We Collect

We collect different types of information depending on how you interact with GamonPlayHub. Here's what we gather and why it matters for providing our financial analysis services.

Information You Provide Directly

When you create an account or contact us, you share information that helps us serve you better:

• Name and email address for account management
• Phone number if you request callback support
• Company information when you inquire about our analysis services
• Payment details processed through secure third-party providers
• Messages and correspondence when you contact our support team

Automatically Collected Data

Our systems collect technical information to improve your experience and maintain security:

• IP address and browser type
• Pages visited and time spent on our platform
• Device information and operating system
• Referring website or search terms used to find us
• Interaction patterns with our analysis tools

How We Use Your Information

We're selective about how we use your data. Everything we do serves a specific purpose related to providing and improving our financial analysis services.

We don't sell your personal information to third parties. Period. That's not our business model and never will be.

Data Sharing and Third Parties

Sometimes we need to share limited information with trusted partners to keep our services running. Here's when that happens and with whom.

Service Providers

We work with specialized companies that help us operate efficiently:

• Payment processors for secure transaction handling
• Cloud hosting services to store data securely
• Email service providers for account communications
• Analytics platforms to understand user behavior

These providers can only use your information for the specific services they perform for us—they're contractually bound to protect your data.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect our rights or investigate potential violations of our terms.

Business Transfers

If GamonPlayHub is acquired or merged with another company, your information would transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Your Rights and Choices

You have meaningful control over your personal information. Taiwan's Personal Data Protection Act gives you specific rights, and we make it straightforward to exercise them.

Rights Under Taiwan Law

• Right to Know: Request details about what personal data we hold about you
• Right to Correct: Update inaccurate or incomplete information
• Right to Delete: Request removal of your data subject to legal retention requirements
• Right to Restrict: Limit how we use your information in certain circumstances
• Right to Object: Opt out of specific data processing activities
• Right to Portability: Receive your data in a structured, commonly used format

How to Exercise Your Rights

Send requests to [email protected] with "Privacy Request" in the subject line. Include your account details and specify which right you're exercising. We'll respond within 30 days—usually much faster.

We may need to verify your identity before processing requests. This protects your information from unauthorized access.

Data Security Measures

Protecting your information isn't just a legal obligation—it's fundamental to our business. We've implemented multiple layers of security to keep your data safe.

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for user accounts
• Restricted access to personal data on a need-to-know basis
• Automated backup systems with encrypted storage

Organizational Measures

Our team receives regular training on data protection practices. We maintain strict internal policies about who can access personal information and require all employees to sign confidentiality agreements.

Despite these precautions, no system is completely secure. If we discover a data breach affecting your information, we'll notify you promptly and explain the steps we're taking to address it.

Data Retention and Deletion

We don't keep your information longer than necessary. Retention periods depend on the type of data and our legal obligations.

When you close your account, we delete or anonymize your personal information within 90 days, except for records we must retain for legal compliance or legitimate business purposes like fraud prevention.

International Data Transfers

Our primary operations are based in Taiwan, but some of our service providers operate internationally. When your data crosses borders, we take specific steps to maintain protection.

We only transfer data to countries with adequate privacy protections or use contractual safeguards approved by Taiwan authorities. Cloud storage providers we work with maintain data centers with strong security standards and comply with international privacy frameworks.

If you're accessing our services from outside Taiwan, your information may be transferred to and processed in Taiwan where our servers are located.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small files help our site function properly and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Required for login, security, and basic site functionality
• Preference Cookies: Remember your settings and language choices
• Analytics Cookies: Help us understand how visitors use our platform
• Performance Cookies: Improve site speed and reliability

You can control cookies through your browser settings. Blocking all cookies may affect your ability to use certain features of our platform. Most browsers let you refuse cookies while still allowing essential ones.

We don't use cookies for targeted advertising. Our analytics focus solely on improving our services and understanding user needs.

Children's Privacy

GamonPlayHub's services are designed for business professionals and are not intended for children under 16. We don't knowingly collect personal information from minors.

If we discover we've accidentally collected information from someone under 16, we'll delete it immediately. Parents or guardians who believe their child has provided information to us should contact our privacy team right away.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We update this policy periodically to reflect those changes.

When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before they take effect. Continued use of our services after changes become effective means you accept the updated policy.

Previous versions of this policy are archived and available upon request. The date at the top of this page shows when it was last revised.

Your California Privacy Rights

While we operate primarily under Taiwan law, we extend similar protections to users in other jurisdictions. California residents have specific rights under the CCPA that align closely with Taiwan's privacy framework.

We don't sell personal information as defined by California law. California users can exercise the same rights described in the "Your Rights and Choices" section above using the same contact procedures.

Automated Decision-Making

Our comparative analysis tools use automated systems to process financial data and generate reports. These systems don't make decisions that significantly affect your rights without human oversight.

If you have concerns about how our analysis algorithms work or believe an automated decision affected you unfairly, you can request human review by contacting our support team.